Services

Bespoke Services with clear Objectives

Our information and data gathering services are flexible and bespoke and we pride ourselves on our innovation and problem solving when present with a clients requirements.

To find out more about these services, as well as the more tailored options available to you, then please get in touch with the Fieldcall team today.

Information Gathering & Data Capture

Over 30 years experience in delivering customer engagement solutions across multiple sectors including Banking, Financial Services, Insurance, Public Sector, Health Care, Legal and Education.

Helping Clients identify and assist vulnerable customers more effectively

Significant experience in face to face customer engagement (including FCA regulated activity). Post pandemic approximately 20% of all customers we contact are potentially vulnerable or find themselves in sensitive situations.

Field & Digital Contact Options

We developed our own core operating platform: the AEGIS management system alongside a complimentary App for field use and the ability to issue ‘self-serve’ links to customers where required – tailored to the information and data capture!

Contact Details

Our location

Give us a call

Swan Court, Lamport, Northamptonshire, NN6 9EZ

0160 421 0400

Sources of Help

You can get free independent advice and guidance from a number of sources, here are just a few:

Send us a message.

Have we contacted you?

If you have received contact from us or our Field Agent, this is because your lender has asked us to meet with you on their behalf. We would like to assure you that we are a professional and reputable business that specialise in this service therefore, it will be dealt with sensitively, confidentially and with discretion.

Please contact the Field Agent directly using the details given within the letter they have left to arrange a mutually convenient date and time to meet.

If you are concerned about your current financial commitments, you can get free advice from independent experts before talking to us, some suggestions can be found in the ‘Sources of Help’ section of this page.

If you are not happy with the services you have received from Fieldcall or one of our Field Agents and wish to make a complaint, you will find our complaints process detailed at the bottom of this page.